National Public Safety Information Bureau

Press Releases

Critical Telephone Number Information Vital to Criminal Investigations Available to Law Enforcement

Bridgewater - NJ, February 21, 2019

February 19, 2019: Law enforcement agencies are under pressure to solve investigations quickly, with limited resources. Seemingly simple tasks—like accessing phone records—requires agents and officers to know the service provider of the phone number being investigated before they can subpoena the records, sacrificing valuable time in the process.

The nation’s Number Portability Administration Center (NPAC), managed by iconectiv, eliminates this hurdle by allowing authorized law enforcement agencies to determine which U.S. communications service provider owns the phone number that is of interest in a criminal investigation or law-related matter. With the click of a button, or a single phone call, law enforcement agencies can identify the service provider of record for a specific number.  Available to all qualified and registered law enforcement agencies, users simply need to register for the service and renew on an annual basis.

Two levels of service are available. The quickest and most efficient way to access phone data is through the Enhanced Law Enforcement Platform (ELEP). A secure, subscription-based service, ELEP allows users to query up to 100 numbers at a time, provides full porting history, as well as lists the service provider of record.  The Interactive Voice Response (IVR) is a secure, phone-based service.  Using the IVR, users can query up to 20 look-ups at a time. For each number, the system provides the name of the service provider of record.

More information about NPAC for law enforcement can be found here.


About iconectiv - the LNPA for the United States

As the authoritative partner of the communications industry for more than 30 years, iconectiv’s market-leading solutions enable the interconnection of networks, devices, and applications for more than two billion people every day. The world leader in numbering, iconectiv has successfully deployed solutions around the globe and has been a long standing part of the U.S. telecommunications landscape, including the number portability ecosystem since its inception.  As the Local Number Portability Administrator (LNPA) for the United States, iconectiv manages the nation’s Number Portability Administration Center (NPAC).  The largest system of databases of ported telephone numbers in the world, the U.S. NPAC includes more than 500 million telephone numbers for ~1600 service providers, service bureaus and providers of telecom-related services.


Sharon Oddy