National Public Safety Information Bureau

Press Releases

Quickly Access Critical Telephone Number Information to Accelerate Criminal Investigations

Bridgewater - NJ, September 11, 2019

Law enforcement employees are under pressure to solve investigations quickly, with limited resources. They know that ensuring data accuracy is critical, and it can be frustrating when delays in seemingly simple tasks, like accessing phone records, hold up the process due to missing or inaccurate information.

The nation’s Number Portability Administration Center (NPAC), managed by iconectiv, expedites the process by allowing qualified law enforcement agencies to determine which U.S. communications service provider owns the phone number that is of interest in a criminal investigation or law-related matter. Given that iconectiv is the only FCC authorized company in the United States to administer number portability, every service provider in the country that ports numbers is mandated to register in the system and law enforcement and public safety agencies can quickly gain the accurate information they need with the click of a button.

The quickest and only way to access historical phone data is through the Enhanced Law Enforcement Platform (ELEP). A secure, subscription-based service, ELEP allows customers to query up to 100 numbers at a time, provides full porting history, as well as lists the current service provider of record and contact information for their law enforcement support team.
More information about NPAC for law enforcement can be found here.


Sharon Oddy